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Returns

You can change your mind and cancel the order up to 14 days after you received the product. Cancellation must be done in writing via e-mail to info@vivorious.co.uk. Due to the intimate nature of these products only unopened packages can be returned, unless there is a manufacturing fault. Items should be returned to us within 7 days.

Please note, when full refund is issued, it includes full item price and standard delivery cost (regardless of the type of the original delivery).

Return address

MJSTeam

6 Ivy Crescent
Slough
SL1 5DA
United Kingdom

Return postage

The customer is responsible for return postage and secure packing. If there is a manufacturing fault, the return delivery charge will be refunded. In case you require replacement, we'll dispatch it free of charge (subject to stock availability).